Before purchasing a ticket, please run a test with the below sample video to make sure video and sound can be played for a smooth connection.
[Recommended devices and software for Online Live Stream]
Smartphone and Tablet
OS: AndroidOS7.0 or above
Browser: The latest version of Chrome
OS: iOS10 or above
Browser: The latest version of Safari
OS: Windows10 or above
Browser: The latest version of Edge, Chrome or Firefox
OS: Mac OS 10.13 (High Sierra) or above
Browser: The latest version of Safari, Chrome or Firefox
If the video or audio of the video sample does not play smoothly using the recommended devices and software listed above, please contact us
[Required Internet Connectivity]
For a smooth online live stream, you will need a hi-speed and stable internet connection.
▼Please check the following in advance.
･The remaining amount of data available if you are using a limited data plan for network connection.
･Are you at a no signal or weak signal area for network connection?
※ It is recommended that you clear items blocking your router ; and if using a shared WiFi network, try turning off other devices connected to the same WiFi as it may weaken the signal.
※ This online live streaming service will not be held responsible for any disruptions to the live stream due to the poor network connectivity of customers.
[Viewing the Online Live Stream using a TV]
･Depending on your device, you may be able to mirror the screen of your web browser to your TV. However, we highly recommend viewers to use a web browser from devices.
･If you wish to view the broadcast from your TV, please run a test with the sample video provided at the sample video page before purchasing your ticket.
･This online live streaming service will not be held responsible for any disruptions to the live stream due to errors in connection between your device to your TV.