〈 JAPAN STANDARD TIME 〉
If you have purchased a ticket from this website,
please proceed to the viewing page.
Depending on your device, you may be able to mirror the screen of your web browser to your TV. However, we highly recommend viewers to use a web browser from devices.
If you wish to view the broadcast from your TV, please run a test with the sample video provided at the sample video page before purchasing your ticket.
This online live streaming service will not be held responsible for any disruptions to the live stream due to errors in connection between your device to your TV.
If your ticket was purchased from [ONE OK ROCK Official Live Streaming Site], you can watch the stream by logging in to the Viewing Page.
※Re-watch can be viewed at the same Viewing Page.
If you wish to view the Live Stream by U-NEXT, please purchase your ticket from U-NEXT.
Please see below if you did not receive any email from us.
・If it is regarding enquiry, we will reply by the email domain [@20201011.oneokrock.com].
・If it is matters regarding the [A!-ID] that is required to use the website, we will reply by the email domain [@id.amob.jp].
・Payment completion email when using Convenience Store Payment method *1
・Payment confirmation email *2
・Confirmation email after goods have been shipped out will be sent out by the email domain [amuse.co.jp] *3
Please check your incoming email settings as it may have been automatically moved from your inbox as Junk Mail, or was moved to other folders.
Please note *1-3 cannot be resent, please login to [MY PAGE] and confirm the details.
*1 If it is within the payment period, you can retrieve the payment number from [MY PAGE]. If you cannot find it on [MY PAGE] or the deadline for payment has been exceeded, please complete the payment procedure again.
*2 If the status is ticket purchased, you can view the live stream and/or re-watch even if you have not received a confirmation email. *Please make sure your email setting is able to receive our email as we may send out updates of the show.
*3 You are able to check the shipping status and tracking number on [MY PAGE]. If you did not receive your shipment, you may be able to track the shipping on Yamato Transport’s tracking system [https://toi.kuronekoyamato.co.jp/cgi-bin/tneko].
A. All ticket holders have access to rewatch the performance from October 12th, 2020 (Mon) 12:00pm ~ October 13th, 2020 (Tue) 11:59pm Japan Standard Time. Purchasing a ticket for rewatch is possible. The "Ticket on Sale" period vary from different ticket types and payment methods. For more details, click here.
If you login using the same email address (A!-ID) and password for ticket purchase, you can watch the stream on a different device. Please make sure the device you intend to use for viewing the stream meets the requirement to view and is compatible to run the sample video.
・To read requirement to view and stream, click here.
A. Changes, cancellation or refunds will not be available after ticket purchase. Please also be aware that payment method cannot be changed after payment has been made.